How Can I Pay?

You can pay online using all major debit and credit cards or by selecting one of our finance packages which you can find out more about via visiting Klarna’s Website. If you are visiting us in store you can use all of the above plus cash

 

Is paying online safe? What are the accepted payment methods?

Yes, online payment is safe and suitable security measures are in place. We process secure payment through the Stripe Pay platform and through this you can pay by debit or credit card.

 

How do I amend or cancel an order?

If you have placed an order but then wish to change or cancel it, please contact our Customer Service department as soon as you can on either 02866251123 or sales@omiwheels.com. We will try our best to make any changes but we will be unable to do so if the order is already being processed in the warehouse and/or dispatched.

Unfortunately, goods that have already been dispatched cannot be amended or redirected to an alternative delivery address.

 

I would like to have my order delivered to an address other than my own. Can they be delivered to a garage?

In order to make the purchase easier for you, we can send the wheels/tyres to a garage. In this case, please ensure that you inform the garage owner and you add correct address to the shipping cart.

 

Are all the wheels on your website available?

As a point of principle we do everything we can to offer only wheels which are actually in stock. However, as stock levels are constantly changing, it may be that a product is unavailable but only in very rare occasions. Please check stock before ordering.

VIA & JWL tested and approved alloy wheels

VIA & JWL tested and approved wheels

All our wheels are tested for Impact, Dynamic cornering fatique and Dynamic radial fatigue.

Meaning that any wheel you buy from us comes with a VIA- and JWL- worldwide certification.

No additional duties or taxes for European shipping

No additional duties or taxes for European shipping

We ship our wheels from Northern Ireland, this way we can offer our European customers the lowest prices + super fast shipping without any hidden cost.

Disclaimer

Our products are aftermarket replacement wheels, they are not from the original brands. 

Our wheels are not affiliated with Audi, BMW, Ford, Ferrari, Jaguar, Lexus, Mercedes, Porsche, Range Rover, Skoda, Tesla or Volkswagen. The terms "Audi, BMW, Ferrari, Ford, Jaguar, Lexus, Mercedes, Porsche, Range Rover, Skoda, Tesla or Volkswagen" and any associated automobile models are used for fitment and descriptive purposes only. OMI Alloy Wheels Limited states that our use of the trademarked terms in our product titles & descriptions constitute fair use and nominative use and is in no way to offer confusion that OMI Alloy Wheels Limited products and Audi, BMW, Ford, Ferrari, Jaguar, Mercedes, Lexus, Porsche, Range Rover, Skoda, Tesla, or Volkswagen products are related or their companies.

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Other

You can contact us through our contact page! We will be happy to assist you.

Customer support

Send a message

''We excel in delivering top quality products, at unbeatable prices and ‘second to none’ customer service''

Alexander
Director - OMI Alloy Wheels Limited